Since the 4th of December, BMW’s warranty and technical campaign system is up and running on the brand-new SAP S/4HANA platform. Within the BMW Group, this is the first SAP application which completed a successful brownfield transformation to S/4HANA.

Although having a very challenging project backlog in 2018, BMW used a window of opportunity for the technical transformation to S/4. This enables BMW from 2019 onwards to utilize the S/4 platform for innovations in their warranty and technical campaign product.

Accelerated conversion thanks to automation

During the S/4HANA conversion smartShift took responsibility for the custom code work stream within the project. Arndt Hoffmann, General Manager Europe at smartShift: “We utilized our automation platform and serviced to accelerate the conversion and align all custom processes to function and perform on the new S/4HANA platform. The conversion was handled in the known smartShift speed and quality and enabled BMW to massively reduce freeze times for other projects”.

Martin Krüger, Project Manager for this project at BMW: “Special thanks to my teams from BMW IT/Business and smartShift for all their efforts in 2018 making this pioneer work happen. I really appreciate it and I’m looking forward now after this Tech Transformation concentrating on SAP S/4HANA innovations serving our users and stakeholders needs worldwide in the area of BMW Warranty and Technical Campaign Management”.

The project is part of a multi-year collaboration between BMW Group and smartShift in which BMW uses smartShift’s Automation platform to automate the digital transformation and management of BMW Group´s global portfolio of ERP systems.