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2026 Forrester Total Economic Impact™ Study

254% ROI From SAP Custom Code Transformation: The Total Economic Impact™ of smartShift

Forrester Consulting interviewed five smartShift customers and modeled their results. The composite organization reached payback in under six months and completed its SAP S/4HANA transformation six months sooner.

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Study Overview

SAP ECC mainstream support ends in 2027, and most SAP customers are carrying large volumes of custom code into SAP S/4HANA. Remediating that code manually can consume tens of thousands of developer hours, stretch timelines, and raise the risk of business disruption.

smartShift commissioned Forrester Consulting to measure what automation changes. Forrester built a composite organization with $60 billion in revenue, 150,000 custom ABAP objects, and 7 million lines of custom code, then modeled its costs, benefits, and risks over three years.

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What You’ll Learn

Study at a Glance

Modernize SAP Custom Code With Greater Certainty

smartShift combines AI-powered automation with deep SAP expertise to analyze, transform, govern, and continuously manage custom code. Across more than 3,300 SAP systems and 4 billion lines of code, smartShift delivers predictable execution, fixed timelines, guaranteed quality, and secure, upgrade-ready custom code.

FAQs

Frequently Asked Questions About the Forrester TEI Study

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What ROI did the composite organization achieve?

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How does Dual Maintenance contribute to ROI?

How much faster was the S/4HANA transformation?

How does this work support Clean Core?

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