Enterprise IT Trends for 2020 and Beyond

By Seth Henry, Executive Chairman

After a busy 2019, the smartShift Technologies team is gearing up for 2020.

Based on what we’ve seen from our clients and in the marketplace, and our expertise built over the years, we’re looking at trends in enterprise IT that we think will continue to be a factor in the new year.

In 2020, we expect to see a resurgence of investment in enterprise IT, a shift in what customers value in large enterprise apps, and, most specific to our business, a shift in strategies for digital SAP migration.

A new decade brings more investment in enterprise IT
After a 10-year hiatus in venture and growth equity funding of new, innovative entrants into enterprise IT, 2020 will bring a resurgence of investment. CIOs are insisting on innovation for the enterprise, and following the laws of supply and demand, tech companies are playing catch-up as investors realize the size, scale, and opportunity of bringing new products to enterprise IT markets. Supply constraints in the labor market are driving demand for Intelligent Automation, the shift to Hyperscale Cloud is driving demand for new tooling and digital business disruption is creating fast-followers in enterprise IT. Expect to see a steady stream of digital products and services provided by enterprise IT emerging as businesses clamor for them.

CIOs shift the criteria upon which they assess vendors of large enterprise apps
The market will not just see a refresh of traditional enterprise software, as the priorities of CIOs have shifted and their needs are much different than they were a decade ago. As enterprise IT becomes more entrenched in the digital world, CIOs and tech executives are shifting from valuing the “safety” of working with a large established vendor, to choosing large enterprise apps from companies that offer agility and innovation. Where IT organizations once took pride in developing proprietary software assets, now the marketplace rewards leveraging commoditized software and infrastructure and shifting the focus on data and AI assets.

Enterprises will change their fundamental approach to big systems integration projects
When faced with major migrations or upgrades, like SAP S4, more and more IT shops will break out of the traditional ‘waterfall’ paradigm and look to lean, agile approaches. We have heard from many Global 500 executives that they want to emulate the Silicon Valley approach and tackle these big projects with teams that “can be fed with no more than 2 pizzas” in timeframes measured in weeks, not years. In 2019 we saw many leaders prove this out with agile migrations based on a Minimum Viable Product scope followed by frequent and routine updates merging the traditional ‘build’ and ‘run’ mindset into a continuous delivery paradigm supported by dev ops teams. Based on the proven speed and cost advantages, we believe this trend will accelerate in 2020.

smartShift is ready for 2020 and beyond
The smartShift team has been working closely and successfully with our clients throughout 2019, and our work has given us important insight into the changing needs of enterprise IT. As an elite transformation and management partner to the world’s leading enterprise IT organizations, smartShift is well positioned to see where the market is going in 2020 and beyond. We have our fingers on the pulse of enterprise IT so we know what our clients’ needs are today, and we can anticipate what they will require going forward. We’re ready to help your enterprise organization move forward and leverage a digital transformation that will improve your business. Reach out to us soon to get started.